Collection Services – Top Strategies To Reduce Bad Debt And Contain Delinquencies

Many businesses extend credit to customers to drive sales and improve customer relationships. Though this strategy is successful in getting more business and retaining existing customers, it also creates the problem of bad debts. Bad debts are the receivables that have not been collected. Bad debts show unfavourably on a business account and severely affect the valuable cash flows.

Recovering bad debts is not an easy or pleasant task, and it is advisable for businesses to take measures to avoid or at least minimize bad debt. This can be done by having a credit management system in place. Credit management strategies may include:

* clearly stating terms and conditions in the credit contract
* ensuring all credit transactions are documented and signed
* maintaining records accurately
* keeping track of due and overdue payments
* checking the credit rating of debtors before extending credit
* checking the credit rating of the debtor on a regular basis after giving credit
* collecting a deposit from the customer before delivering goods or services
* collecting portions of the payment as a project progresses
* reminding customers of payments through phone, letters or visits

In spite of having an efficient credit management strategy, it is still possible to incur bad debts. All businesses will have some percentage of customers who delay payments or even avoid them. Businesses have many options to deal with delinquent customers. Some of these are discussed below.

Consultation

Businesses can try to recover bad debt from customers through consultation. The consultation can bring about an agreement between the creditor and debtor regarding the payment. In case of any disputes over the debt, the Community Justice Center can be called upon to intervene and resolve the issue.

Demand letter

A demand letter can be sent to the company or individual in debt, if the consultation does not give satisfactory results. A demand letter must clearly state the details of the debt, along with the total amount of debt involved and the date by which the debt must be settled. The demand letter can also include a warning of legal action in case the debt is not paid by the specified date.

Statutory letter

The credit company may choose to send a statutory letter instead of a demand letter. A statutory letter will also give details of the debt, total amount of debt and expected date of debt settlement. Statutory letters are sent out like court documents and hold greater clout than demand letters. The statutory letter warns the debtors of legal action, within 21 days of the specified date, if they fail to make the payment.

Litigation

A business may have to file a lawsuit against the debtor to recover the debt. All other debt recovery strategies, within legal boundaries, must be tried before reaching this stage. Litigation is always the last option. Taking legal action is a time-consuming and costly business. It is advisable to get some idea of the potential cost involved before proceeding with the litigation.

Bad debts are an unavoidable side effect of extending credit. Though there are many avenues to collect debts, they are by no means easy and can cost the business a good amount of time and money. Therefore, it is better to develop an effective credit management strategy to minimize bad debts. Also, consider a partnership with a good collection agency that can take over the task of collection if your in-house resources and expertise is inadequate to resolve the situation.

Affordable Advertising Strategy With Business Cards

If you own a business in Canada, you probably need a cheap and best marketing strategy to run a successful venture. Though there are many techniques achieve this from classified Ads, billboard ads to TV commercials and flyers, business owners always prefer something that is very affordable. One of the oldest and best methods to advertise your business is through business printing cards.

Why Use Business Cards?

Using business cards may sound a bit old school especially in the digital world we are in at present. But there are several advantages to using one. When you meet a person who could be your potential contact, you can always share your information through email. But that requires getting the persons email id, type in the information and mailing it to them. It may sometimes slip out of your mind due to work pressure or other tasks. Handing out a card is so simple and there is always an instant assurance that the potential client has your business information. Getting your business cards printing in Canada is very easy. You can also design your business cards online and get it delivered at your doorstep.

Instant Access-

When you send your information through a digital device, say through mail, chances the recipient may not be able to access it when he/she faces an internet problem or a technical glitch. When you hand out your business card, it gets acknowledged immediately. Business cards printing in Canada can be done with the help of numerous predesigned templates that is available online. You will have to find an experienced website to get your cards printed. Before you print professional business cards online decide what kind of template design you want and how much information are you going to put in your business card. Make sure the name of the business and the contact information is visible. Choose a medium sized font for important information. Choose a template that looks appealing and is capable of catching the readers attention.

Hassle Free Shipping-

With the advent of internet, printing professional business cards online can be done by following simple steps. A reputed site will not just let you design a business card but will offer a lot more ready-to-print designs which can be used for flyers, posters, postcards and brochures to publicize your business. After you approve the design, a designer employed by the online printing company will check it one last time for quality and precision issues using advanced software to make sure you get the best product before it goes out for printing. Many companies are focusing on early delivery to ensure that you receive your cards or flyers in a matter of days.

Overall Business Strategy

Porters five forces of competition

Under this model, porter mentioned threats of new entrants who may be interested in the same

business. New entrants affect market share, thus reduce profitability and increase costs of

marketing (Porter, 2008). New entrants also pose a threat since they may introduce a different

entry strategy that is inconsistent with existing firms. New entrants also may redesign, marketing

routs parallel to existing ones, and thus creating market related conflicts. Porters also looked

at the power of suppliers in the model as key drivers of business profitability, because they

influence supplies like raw materials and other services needed by firms, in order to produce.

Pricing of raw materials and other services is vital in determining the price of the finished

product. Suppliers determine the level of input thus affect production related overhead. Another

aspect of competition in the porters framework is the bargaining power of customers. Porter

insists that, customers can mount pressure on the firm to adjust its prices downward, particularly

in a price sensitive environment. This also involves buyers choice and preferences as well as the

purchasing power of such buyers. Threats of substitutes are also another factor that determines

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firms’ competitiveness according to porters theory. Under this, Porter was concerned with

possible product substitutes that can provide alternatives to customers in the event of price

variations. This reduces market attractiveness thus reduces firm’s profitability. At the center of

all these, Porters model also dwelt on competitive rivalry as one of the key aspects of the five

forces of competition. The number and capability of the competitors, determine the level of

market attractiveness that may affect market penetration and profitability of firms (Porter, 2008).

Application of Porter’s five forces of competition

This model applies to our company in many ways. We have to consider that as our company

seeks market expansion, there is likelihood of new entrants in the industry coming on board. In

the event they produce similar products at a lower cost, customers are likely to switch to these

alternatives, which is likely to affect our market share. We have also to consider that using

external website may reduce our direct physical contacts to our renowned customers as much as

it provides an avenue for new customers. On the other hand the bargaining power of these new

buyers may also affect our prices in the new market much as our production costs may reduced

through online marketing. The company also needs to consider the existence of rival firms that

may target our best customers by providing lower prices for similar products. This is because

our rivals will be able to monitor our strategies on our website are likely to employ counter

tactics to our strategies. The power of suppliers should come into the picture when developing

these strategies because expansion of the market may increase demand for raw materials thus

mounting pressure on suppliers to supply more. The power of these suppliers to bargain for

supplies also determines the pricing aspect in the both existing and new markets. Suppliers may

also be forced to seek alternative sources of raw as demand increases. These may come with

extra costs of obtaining these raw materials, which is likely to be passed to our firm. Expansion

may also come with the introduction of new suppliers. These suppliers may have different

strength and bargaining power. Our company will also require some time to build mutual trust

and good working relationships in the event of new suppliers. The cost of switching from one

supplier to another may adversely affect our firms profitability. This should therefore be put into

consideration, thus strategies should

Generic strategies applicable to Adventure Works

As our company embarks on the development of this strategic plan, in relation to its operational

changes, there is a need for new strategies. This can include adopting relevant generic strategies

developed by porter, in our scenario, adopting a focus strategy is key in our new direction. The

company needs to focus on our existing customers and other potential customers in Europe and

develop contacts with them. Focus strategy will enable us to concentrate on a narrow customer

segment with an attempt to achieve cost advantage. However, we need to employ a focus

strategy with an element of cost leadership given that the firm indents to utilize online

marketing; for this reason, there is need to monitor the implication of this online system on our

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distribution costs. Online business provides two important advantages that include reaching a

wide number of potential customers and reduces barriers that affect business (Rainer, Kelly, and

Cegielski. 2012). This strategy best fits our specialized business that revolves around bikes and

metals. This company needs to capitalize on existing customers needs with whom it has already

built good relationship and mutual. There is need to strength our regional sales teams as we

embark on our new plan. This can be done through mapping of customers in every region and

customization our website based on regions to suit the already existing systems. The focus

strategy will enable our company to concentrate on a market niche that we understand most. This

strategy is possible because of already specialized venture in bicycle and metals. Our company

will be able to capitalize on the existing customers based on our brand loyalty. In this case, as we

broaden our market scope, we have to consider our market niche that we are quite familiar with

before penetrating any new market. We also need to bring something new in the mix that will

enhance the attractiveness of our product to customers. When applying the focus strategy, the

aspect of cost leadership will not pose a major challenge because our company will rely on our

website as a key marketing tool when targeting bicycle buyers. Relatively, the company will be

able to reduce cost of distribution through the utilization of online marketing. Cost reduction will

also be realized across the value chain through engagement of specialized suppliers and market

agents across our company. Superfluous Activities in the value chain within the target segment

will also be eliminated through focus strategy. Cost leadership will also be necessary at this

point of time because broadening market entails penetrating other competitive environment,

however, we need to concentrate on existing customers as per contact our list, in this case our

company needs to understand market dynamics including the bargaining power of suppliers and

buyers before the aspect of cost leadership is prioritized. Much as other strategies like

differentiation may create brand loyalty in the market by reducing oversensitivity of customers

on prices, we have to consider that the company already has the best customers that it entails to

concentrate on during its expansion. The newly acquired Importadores Neptuno in Mexico,

provides a framework upon which networking and mapping of potential customers can easily

be achieved through our regional sales team. The focus strategy will be right for our company

to sustain and satisfy already existing customers, we shall also be able to clearly segment our

products in the new geographical regions in relation to renowned customer. Focus strategy is

built on the concept of serving a defined group of customer nitch exactly what our company

should look forward to achieve. Also to note is that focus strategy can help achieve

differentiation as well as the low cost advantage within a narrow market. The focus strategy will

also echo well with this company because of the understanding of customers unique needs and

market dynamics. This is because we have all along served our customers uniquely well,

according to the feedback we get from the hem.

Implementation Tactics

One of the most effective tactic we can use to achieve this is timing tactics. Douglas, John and

Essam (2012), p. 130 noted that moving earlier than competitors to introduce and sell new

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product or model makes an organization first mover while others will be early followers. While

we employ time tactics we must consider our resources, capabilities and competences. The

driving force in timing tactic is considering a market share as organization goal. OShaughnessy,

(1995), established that by using market share as a goal, a company either intends to protect its

market share or advance its market share. By use of a timing tactic, our firm will be able move

before competition, move with competition and move away from competition as provided by

OShaughnessy (1995) in his competitive timing direct matrix. Effectiveness of time strategy

will be determined by how we choose and prioritize our goals. Setting implementation goals

in terms of long term and short term will enable us to evaluate the progress and development

intervention approaches where necessary. This involves setting targets in relation to our current

position in the market and time of achieving these goals for evaluation purposes.

The competitive position tactic will also be key in the implementation of this strategic plan. We

need to position our initiative as market leader who will be followed by other competitors by

virtue of our customer base and their loyalty across our regional markets. More significant is

our level of technology that includes reaching our extensive markets through our website. The

competitive position tactic will make our competitors more of followers. Taking up competitive

approach will mean that, our company defends its position as market leaders within our

market scope through customer defensive tactics. It is good to understand that our expansion

majorly focuses on existing customers, thus losing even one of them will be detrimental to our

strategy. Douglas, et al.p. 134 noted that leaders are always vulnerable to attackers. In this

case, positioning ourselves as market leaders need the adoption of defensive tactics. Defensive

tactics entail to reduce the possibility of attack and reduce threat attacks to an acceptable

standard (Porter 1985b). One of the ways is protecting current market share through position

defense tactic by building fortification around our current position. By focusing our attention

on this strategic plan, our company will be able to position and maintain itself as leading firm in

manufacture and sole distributor of bicycles.

I will be glad to be part of the team that will oversee the smooth implementation of this strategic

plan when in place, and will always be available in case you need any of my input.

Apparel Website – Latest Strategy To Promote Your Brand Online

Having a website of own can be an added advantage to your business. Unlike the traditional print media where it is much more expensive venture for small size ad. Having a website of your own can prove beneficial whereby regular updates and feeds can be made available to people anytime, anywhere.

A website is an online identity of a company or of an individual involved in Internet Marketing. The task associated with the website is to represent a company, sell companys name, attract more visitors, generate more business leads, promote more sale of companys products and services and ultimately, help to gain more return on investment.

In this era of advanced technology, electronic commerce have highly dominated the marketing practice, and due to easy availability and affordability of the Internet, people are running after it and making huge profit at the comfort of their home.

As a serious online business person, what is important for your business is, to prepare a website that is well designed, attractive, easy to navigate, highly usable, good content, full of relevant information, enough functionalities and are capable of retaining visitors for long and make them come back again.

We know, Web is the visual interface and what people look on the Web will be manipulated and interpreted into their mind and perception. So being a website designer and programmer, you must be careful about the use of color effects, lights, visual effects, positioning and size of contents and use of search engine friendly technology, so that people must remember your website name first and search you first on the Web.

To achieve all the above mentioned strategies, your website building needs a professional touch from qualified website designers and developers who can put their best acquired knowledge and experience to make a suitable portal that can turn each visitors into potential buyers.

Customers, audience world wide will be able to witness your range of products and variety of collections. It is cost effective and the reach of website is almost everywhere.

E- Commerce facility offering online ordering can save your customers time and your administration cost. You can offer your customer more personalized experience by creating more tailored area on your site just for the use by the particular customer. Like ladies apparel section or infant clothing section.

Unlike traditional media of advertising the website is interactive, time-saver, has a wider reach and can act as a good one to one marketing tool.

Having a website is synonym of branding yourself, your product and services. You create a name, an image with the launch of a website. The website has its own innumerable advantage. In this todays new world of Internet age when everyone is connected through web. It is much wiser to go online.

Established and well known apparel brand have long realized the effective reach of website. One can also go online and open up an online apparel store. For this you dont even have to rent a show room. You only have to own a website whereby your collection can be displayed so that customers can go through it and place an order online. It is another new form of business where you can have your customer even outside the country.

Internet is the new buzz word and having ones own website can boost your business strategy and objective.

Business Strategy – Barriers to Entry

Starting a new business? Introducing a new product or service to your current business? Before embarking on either, strategic consideration should be given to potential barriers of entry to the market – and how you will position yourself and develop a competitive strategy to overcome them. Porter’s 5 forces model of industry analysis is an excellent tool that could help you decide on strategy and ascertain whether your business may achieve success and profitability in a particular industry. >

Potential barriers to entry to be considered include:
Capital Expenditure
Brand Loyalty
Cost Advantages

Capital Expenditure can scupper businesses before they even start. Do you have the capital necessary to penetrate your industry of choice? The size and scope of your business will play its part here. How much will it cost in start up expenses, e.g. equipment, premises, distribution, etc.? If you are entering a low barrier industry, such as setting up an after-school activity, capital expenditure will be minimal. Setting up a bus company on the other hand, would be considered a high barrier to entry as a great deal of capital expenditure will be required to buy buses, employ drivers, mechanics and other staff members, the cost of buying an operating licence, and so forth.

Brand Loyalty can make it very difficult to penetrate established industries even if you consider your product or service to be superior to that already offered in the market. However, customers can be extremely loyal to their favourite brand. They may need a great deal of persuasion to even try your product never mind abandon their favourite tried and trusted one. Marketing costs could prove expensive!

Cost Advantages of large businesses can help sustain their competitive advantage in the industry. Capable of mass production and/or providing services to a huge client base,they can easily undercut new businesses by lowering their prices, thus effectively thwarting potential new entries to the industry. New businesses are deterred because they have little hope of being profitable trying to match or beat these lower prices. Could you afford to enter into a price war with the bigger players? Remember, they will in all probability have the resources and the capacity to absorb any short term losses they might incur until you can no longer compete.

When considering your business potential and strategy, bear in mind that -Barriers to Entry’ is just one of Porter’s 5 forces of industry analysis and should not be considered in isolation from the others: competitive rivalry, supplier power, buyer power, and threat of substitutes.